Enhanced educational programs, resources, and tools are available to your hospital
New courses will be released on a rolling basis so please check back often for updates!
4 RACE Approved CE Credits
Presented by Tiziana Liuti DVM, PhD, Dipl.ECVDI, Pg.CAP, FHEA, MRCVS, this comprehensive 4-hour CE curriculum is designed to equip general small animal practitioners with essential skills in abdominal ultrasound. Ideal for those looking to initiate or enhance ultrasound implementation in a clinical context, this series covers foundational aspects, including ultrasound machine familiarity, probe utilization, precise localization of liver, spleen, gastrointestinal tract, upper and lower urinary tract, and the ability to confidently distinguish between normal and pathological abdominal structures. Upon completion, participants will gain increased comfort and confidence in their ultrasound proficiency, empowering them to integrate this diagnostic tool effectively into their practice.
Course Modules:
Basic Knowledge of the Physics of Ultrasound
Machine Setting and the Use of Different Probes
Normal Liver and Biliary System
Abnormal Liver and Biliary System
Normal and Abnormal Spleen
Normal and Abnormal Stomach
Normal and Abnormal Small and Large Intestine
Normal and Abnormal Kidney
Normal and Abnormal Urinary Bladder and Urethra
4 RACE Approved CE Credits
Dr. Sally J. Foote has developed an extensive 8-course curriculum designed to equip you and your hospital staff with the necessary skills to ensure safe interactions with feline and canine patients throughout their veterinary care. Attendees will gain valuable knowledge on utilizing safety tools and administering pain-reducing medications. Additionally, you will learn about the impact of effective clinical environment management on immediate, elective, and urgent care cases. Implementing these learnings will not only enhance your clients' experience and the quality of care provided but also contribute to the overall success of your hospital's business.
Course Modules:
Low-Stress Veterinary Care – Canine
Low-Stress Veterinary Care – Feline
Fast Acting Pain Relief Strategies – Canine
Fast Acting Pain Relief Strategies – Feline
Pre-Exam Cocktails – Canine
Pre-Exam Cocktails – Feline
Staff Consistency for Safety & Efficiency
Key Performance Indicators
3 RACE Approved CE Credits
Shandell Maxwell, DVM skillfully navigates this important subject, illuminating the need to bring this education to your veterinary practice teams. With more applicants looking for employers who care about paying fair wages and creating an inclusive workplace, veterinary owners and managers are challenged to learn and practice DEI tactics. In this course you will learn why diversity equity and inclusion have become important topics in our society and what these initiatives mean for the veterinary field. By the end of the course, you will have a better understanding of DEI and actions you and your team can take to create a culture that embraces and celebrates diversity.
Course Modules:
Introduction to Diversity, Equity & Inclusion
Diversity Trends in the Veterinary Field
Bridging Communities Through Cross Cultural Conversations
Equity VS Equality
Listening to Stories
Bringing it all Together
6 Total RACE Approved CE Credits
Supporting Mental Health Issues from an HR Perspective
This course takes an in-depth look into supporting people who are coping with mental health issues. Carolyn Becker will discuss how to approach this sensitive subject with employees, what the boundaries are for conversations, and when to step in and offer help. The course will also review several case studies to illustrate how mental health can affect performance, discusses employees with suicidal ideations, and provides managers with tools and resources to respond to these situations.
Course Modules:
Talking with Employees About Mental Health Concerns
Responding when an Employee Expresses Thoughts of Self Harm
Medical Documentation for Mental Health Issues
Case Study: Poor Attendance as a Result of Mental Health Concerns
Case Study: Suicidal Employee
Case Study: Is it Job Abandonment or Something Else?
Case Study: Mental Health Issues Masquerading as Poor Performance
Addressing Serious Performance and Conduct Concerns
This course is designed to give hospital leaders techniques to approach tough conversations and address complex performance issues, including misconduct, toxic employees, and job performance, and attendance situations. Methods to properly document disciplinary action and termination are discussed. The course will review several case studies surrounding serious performance and misconduct concerns.
Course Modules:
Approaching Tough Conversations with Confidence
Responding to Misconduct in the Workplace
Proper Documentation
Terminating an Employee
Case Study: Poor Job Performance
Case Study: Poor Attendance and Punctuality
Case Study: Toxic Employee
Case Study: Misconduct
7 RACE Approved CE Credits
HR Problems are bound to come up within your hospital, but what is the best way to navigate these difficult conversations with care, respect, and actionable steps for improvement? Pick and choose the topics that are most relevant to your hospital in this self-paced educational series. This on-demand series includes both Manager and Staff focused tracks. Each track will include modules that address preparing for difficult conversations, including choosing the right communication method and ways to adapt your own communication style to help your message be well received. Please choose the focus track you'd like to learn more about below.
Manager Focus
Introduction and Overview for Managers
Giving Feedback to a New Hire Who is “Just Not Getting It”
Bringing Mistakes to an Employee’s Attention Tactfully
Talking with an Employee About Not Completing Assigned Tasks
Approaching a Negative Employee
Talking with an Employee About Personal Hygiene
Discussing Dress Code Violations
Talking with an Employee About Suspected Theft from The Hospital
Dealing with an Employee Who Appears Impaired at Work
Talking with Employees About Excessive Breaks
Addressing Excessive Absenteeism / Tardiness
Responding to Questions About Another Employee Medical Issue
Addressing an Employee Who Put a Patient at Risk
Manager Sneak Preview: Approaching Tough Conversations Staff Focus
Staff Focus
Approaching Tough Conversations - Staff Focus
Communicating with an Irritating Coworker
Owning Up to a Mistake
Telling a DVM They Are Asking the Impossible
Approaching a Coworker About Their Negativity
Disagreeing with The Doctor’s Treatment Plan
Sharing Concerns About a Coworker’s Well-Being with My Manager
Talking with My Manager About a Coworker Not Doing Their Job
How to Resign with Dignity
Responding to a Poor Review
Asking for Feedback - How am I doing?
Asking for a Pay Raise
Disagreeing with My Manager Respectfully
Keep up with hot topics in the industry. Participate virtually with
Boehringer Ingelheim’s free LEARNING LIVE program at BI-CONNECT.com. You can earn CE credits for every live webinar you attend.